Shipping Policy

SHIPPING AND DELIVERY POLICY

We put in our best effort to deliver your products in excellent condition and in the fastest possible time. All the shipments usually get delivered within 2-3 working days from its shipment date (except during Natural Calamities, Pandemic).

Our shipping days are Monday to Saturday. This excludes public holidays/bank holidays and Sundays. Whilst we will do everything to meet the delivery timeline above, there may be factors outside of our control and we cannot guarantee delivery within this time frame (like Natural Calamities, Pandemic, etc). Our deliveries including pre-orders to non-metros and remote areas may take an additional day to reach you. You’ll always be notified about your order by Email or SMS.

If order value is less than Rs.999, additional shipping charge Rs.79/- will be applicable for physical products.

Exception : For a pre-order product less than Rs.999, packaging and shipping of Rs.79 will be charged, irrespective of total order value.

In case of the pin codes which are serviceable but categorized as “Extended Delivery Location” by our Delivery Partner, additional charges are levied by our delivery partner, which could range from INR 300 - INR 3,000 depending upon weight and delivery pin code. In such cases we will inform the customer before dispatch about the charges. If the customer chooses not to pay the charges, we would provide a refund for the ordered product(s)

Shipping charges are NOT applicable for digital products like PlayStation Store Gift Cards, PC Games, as they’re digitally delivered through email.

SHIPMENTS OF PRE-ORDER PRODUCTS

By pre-ordering it is taken that you intend to pre-pay the order amount and wait to receive your product.

Pre-ordered product is shipped 1 day before its release. We strive to make the preorders reach our customers on the day of release. However, the company is not liable for any sort of delay in the release date, shipment, or delivery due to delay by the publisher or supplier. Pre-order policy applies only to not-yet-released products. It does not apply to other product lines or to items that have already been released in India. Invoice for pre-ordered products will be generated only when the product is shipped.

Pre-order policy applies only to items displaying the Pre-order Offer message on the product listing or product description page on the website.

For other policies, kindly check Terms and Conditions page.